Maalouf Dental Clinic
According to our open methodology, this clinic scored 66.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 21 ranked clinics · Last checked: 24 September 2026
66.1/100
Positions by Rating Profile
- Overall Transparency & Trust#266.1/100
- Best for Expats#664.8/100
- Best for Dental Implants#359.2/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#250.3/100
- Best English-speaking Clinics#669.2/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Implant- and cosmetics-focused dental clinic on Zahle's main roundabout, run by Dr. Elie Maalouf (Saint-Joseph University, Beirut, class of 2007) together with Dr. Rebecca Bteiche, established 2008, with a second location in Beirut (Jal El Dib).
The clinic’s own "write a review" button resolves to a real Google Business Profile (place ID ChIJyWhGgys1HxURtmQ-s8gtEZU), confirming a live Google Maps listing exists. The star rating and review count could not be read by automated fetching — Google Maps needs a live browser — and were read in the browser in the follow-up pass on 2026-09-02.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 18.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 2 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Elie Maalouf (founder) and Dr. Rebecca Bteiche. [s1] [s2] | 3/3 |
| ✗ | Dentist specializations listed No formal specialization credentials beyond "founder" are listed on the site. [s1] | 0/2 |
| ✓ | Real clinic photos Gallery section on the website. [s1] | 2/2 |
| ✓ | Service list published Dental implants, braces, teeth whitening, crowns and bridges, prevention, zirconia crowns, porcelain veneers. [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [s3] | 2/2 |
Price Transparency
2 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Corrected: neither the clinic's website (all pages read) nor its Google listing or Facebook page publishes a price list. [maalouf-dental-clinic-zahle-deepen-15] [maalouf-dental-clinic-zahle-deepen-16] [maalouf-dental-clinic-zahle-deepen-17] | 0/3 |
| ✗ | Cleaning price listed Service page read; the site's "pricelist" downloads are blank template files [maalouf-dental-clinic-zahle-deepen] [maalouf-dental-clinic-zahle-deepen-2] | 0/2 |
| ✗ | Filling price listed Full service list read; no filling-specific page or figures [maalouf-dental-clinic-zahle-deepen-9] [maalouf-dental-clinic-zahle-deepen-2] | 0/2 |
| ✗ | Crown price listed Full service list read; no crown-specific page or figures [maalouf-dental-clinic-zahle-deepen-10] [maalouf-dental-clinic-zahle-deepen-2] | 0/2 |
| ✗ | Implant price listed Corrected: neither the clinic's website (all pages read) nor its Google listing or Facebook page publishes an implant price. [maalouf-dental-clinic-zahle-deepen-15] [maalouf-dental-clinic-zahle-deepen-16] [maalouf-dental-clinic-zahle-deepen-17] | 0/2 |
| ✓ | Consultation price listed The clinic's website invites patients to "Contact us for free consultation". [maalouf-dental-clinic-zahle-deepen-18] [s4] | 2/2 |
| ✗ | X-ray / imaging price listed Radiographs page read; no figures [maalouf-dental-clinic-zahle-deepen-11] [maalouf-dental-clinic-zahle-deepen-2] | 0/2 |
Reputation & Reviews
18.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-24 [gm-replies] | 6/6 |
| ◐ | Google review volume as of 2026-09-24 [gm-replies] | 2/3 |
| ✓ | Review recency Google Maps review list read in a browser on 2026-09-03: the newest visible review is dated "a month ago". [sm] | 3/3 |
| ✓ | Clinic responds to reviews The practice replied on 2026-09-11 to a review dated 2026-09-01 [gm-replies] | 2/2 |
| ✓ | No recurring complaints None of the 8 visible reviews is negative and no concrete issue recurs. The histogram holds a single four-star review and nothing at all below it, so there is effectively no negative tail for relevance order to hide. Sample: the 8 reviews Google Maps rendered on the place page's Reviews tab on 2026-09-03, read in a browser, in Google's relevance order — Maps' "Sort reviews" control would not open (clicked by element reference and by a dispatched in-page click(); the menu never opened), so no newest-first ordering was available. Published star histogram 5★→1★: 183/1/0/0/0, which sums to the 184 reviews in the place header. [sm] | 2/2 |
| ✓ | No suspicious review patterns Examined on 2026-09-03 in a browser — the second flat 5.0 in this group that warranted checking. Histogram 183/1/0/0/0 across 184 reviews, which is an unusually clean record and is published here so readers can weigh it. Sample of 8 reviews read: dates spread from 1 month to 11 months ago with no burst, individually worded, and 7 of the 8 reviewers held review histories of their own (2-30 reviews, one a Local Guide) rather than being single-review accounts. None of the named manipulation signals was found. [sm] | 2/2 |
| ✓ | Active Facebook presence Clinic's own Facebook page, matching name and Zahle address [maalouf-dental-clinic-zahle-deepen-14] | 1/1 |
| ✗ | TripAdvisor presence No listing found; site has no TripAdvisor link [maalouf-dental-clinic-zahle-deepen-5] [maalouf-dental-clinic-zahle-deepen-6] | 0/0.5 |
| ✓ | Other review platforms Listed on WhatClinic. [s4] | 0.5/0.5 |
Medical Infrastructure
8 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [maalouf-dental-clinic-zahle-deepen-4] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Braces listed. [s1] | 2/2 |
| ✓ | Oral surgery [maalouf-dental-clinic-zahle-deepen-7] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✗ | Emergency care Services and contact pages read; no same-day/urgent-pain wording [maalouf-dental-clinic-zahle-deepen-12] | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
6.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contact page read; only phone and fax listed [maalouf-dental-clinic-zahle-deepen-8] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Website is in English. [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible [s4] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [maalouf-dental-clinic-zahle-deepen-13] | 1.5/1.5 |
AI & Search Visibility
6.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Lebanon", "English speaking dentist Lebanon", "dental implants Lebanon", "emergency dentist Lebanon", "Lebanon dental clinic for expats".
| ✓ | Mentioned for: best dentist Lebanon [sq1] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Lebanon [sq2] | 1/1 |
| ✓ | Mentioned for: dental implants Lebanon [sq3] | 1/1 |
| ✓ | Mentioned for: emergency dentist Lebanon [sq4] | 1/1 |
| ✓ | Mentioned for: Lebanon dental clinic for expats [sq5] | 1/1 |
| ✗ | Structured data on website No schema.org/structured data detected. [s1] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [maalouf-dental-clinic-zahle-deepen-3] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Elie Maalouf [s1] | Implants & cosmetic dentistry (founder); Saint-Joseph University, Beirut, class of 2007 | not verified |
| Dr. Rebecca Bteiche [s2] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.maaloufdentalclinic.com |
|---|---|
| Phone | +961 76 808083 |
| Google Maps | Map listing |
| Address | Hoch El Omara, LGB Building, Zahle, Bekaa, 1801, Lebanon |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.maaloufdentalclinic.com | Address, phone, dentists, services, gallery, Google Business Profile review link | 2026-09-02 |
| s2 | https://www.instagram.com/maaloufdentalclinic/ | Independent cross-check of dentists (Dr. Elie Maalouf, Dr. Rebecca Bteiche) and locations (Zahle, Beirut) | 2026-09-02 |
| s3 | https://www.google.com/maps/place/?q=place_id:ChIJyWhGgys1HxURtmQ-s… | Live Google Maps place confirming the business exists (rating not readable via automated fetch) | 2026-09-03 |
| s4 | https://www.whatclinic.com/dentists/lebanon/zahle/maalouf-dental-cl… | Implant price range, free consultation, accreditation claims (EAO, ICOI, ITI), languages, hours | 2026-09-02 |
| sm | https://www.google.com/maps/place/Maalouf+Dental+Clinic-Dr.+Elie+ma… | Maps listing name: "Maalouf Dental Clinic-Dr. Elie maalouf"; Google rating 5 (184 reviews) | 2026-09-03 |
| sq1 | search:best dentist Zahle | Canonical query 1: Query relevant as-is. Maalouf Dental Clinic named via its own site (maaloufdentalclinic.com) and a WhatClinic listing. | 2026-09-02 |
| sq2 | search:English speaking dentist Zahle | Canonical query 2: Query relevant as-is. Maalouf Dental Clinic named via its own site and WhatClinic listing (English explicitly listed as a spoken language). | 2026-09-02 |
| sq3 | search:dental implants Zahle | Canonical query 3: Query relevant as-is. AI Overview explicitly named "Maalouf Dental Clinic: Led by Dr. Elie Maalouf..."; also present in the Maps local pack. | 2026-09-02 |
| sq4 | search:emergency dentist Zahle | Canonical query 4: Query relevant as-is. Maalouf Dental Clinic shown in the Maps local pack and named in an organic WhatClinic/own-site result. | 2026-09-02 |
| sq5 | search:Zahle dental clinic for expats | Canonical query 5: Query relevant as-is. Maalouf Dental Clinic named via its own site, WhatClinic listing, and Maps local pack. | 2026-09-02 |
| gm-replies | https://www.google.com/maps?cid=10741416926279263414&hl=en | Google listing read 2026-09-24: 5.0 from 198 reviews (histogram 5★ 197 / 4★ 1 / 3★ 0 / 2★ 0 / 1★ 0); owner reply dated 2026-09-11 to a 5-star review of 2026-09-01: "Thank you so much for such a thoughtful and heartfelt review. It truly means a lot to both of us." | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen | https://maaloufdentalclinic.com/services/teeth-cleaning/ | Teeth Cleaning page describes the procedure with no price | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-2 | https://maaloufdentalclinic.com/wp-content/uploads/2015/06/doc.pdf | The site's three "Download Pricelist" files (doc.docx, doc.pptx, doc.pdf) each contain only "Hello World!", unedited template files, not a price list | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-3 | https://maaloufdentalclinic.com/services/ | 6 separate service URLs (teeth-cleaning, radiographs, teeth-whitening, orthodontics, implants, cosmetic-works), each with its own page | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-4 | https://maaloufdentalclinic.com/services/radiographs/ | Dedicated Radiographs page: "Dental Radiographs are commonly called x-rays" | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-5 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Maalouf+… | Name search returns 12 unrelated results worldwide, none in Lebanon or Bekaa | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-6 | https://maaloufdentalclinic.com/ | The clinic's site pages read 2026-09-24 have no TripAdvisor link | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-7 | https://maaloufdentalclinic.com/services/implants/ | Dedicated Implants page: the clinic itself places dental implants, a surgical procedure | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-8 | https://maaloufdentalclinic.com/contact/ | Contact details are phone +96176808083 and fax only; no WhatsApp/LINE link on any page checked | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-9 | https://maaloufdentalclinic.com/services/ | Service list: teeth cleaning, radiographs, teeth whitening, orthodontics, implants, cosmetic works — no price figures anywhere | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-10 | https://maaloufdentalclinic.com/services/ | Service list has no price figures anywhere | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-11 | https://maaloufdentalclinic.com/services/radiographs/ | Radiographs page explains what dental X-rays are used for, with no price | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-12 | https://maaloufdentalclinic.com/contact/ | Contact page lists phone/fax/address only, no emergency mention | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-13 | https://maaloufdentalclinic.com/contact/ | Contact page: "Monday-Friday: 9:00am – 7:00pm" | 2026-09-24 |
| maalouf-dental-clinic-zahle-deepen-14 | https://www.facebook.com/MaaloufDentalClinic | Facebook page "Maalouf Dental Clinic", Lgb building, 2nd floor, Zahle, Lebanon, 8,200 followers, matching the clinic's own address. Read 2026-09-29. | 2026-09-29 |
| maalouf-dental-clinic-zahle-deepen-15 | https://maaloufdentalclinic.com/ | All 61 pages listed in the clinic's website sitemap read on 2026-09-30: service, about, team, contact and blog pages, with no price for any treatment (the "Download Pricelist" files are blank, and the only figures are on the site theme's sample pages); the contact block reads "Contact us for free consultation" | 2026-09-30 |
| maalouf-dental-clinic-zahle-deepen-16 | https://www.google.com/maps?cid=10741416926279263414&hl=en | Google listing managed by the business, read on 2026-09-30: website maaloufdentalclinic.com; the owner's description presents the clinic's implant and cosmetic work and names no price; no price list | 2026-09-30 |
| maalouf-dental-clinic-zahle-deepen-17 | https://www.facebook.com/MaaloufDentalClinic/ | Facebook page "Maalouf Dental Clinic" (read 2026-09-30): its About section (address LGB building, 2nd floor, Zahle; phone +961 76 808 083; e-mail; website) and services tab publish no prices, and none of its posts of the past year gives a price | 2026-09-30 |
| maalouf-dental-clinic-zahle-deepen-18 | https://maaloufdentalclinic.com/contact/ | Contact page (read 2026-09-30): "Contact us for free consultation", with phone +96176808083, a fax number, the address Hoch El Omara, LGB Building, 2nd floor, Zahle, and hours Monday to Friday 9:00 am to 7:00 pm | 2026-09-30 |
Change History
| Date | Change |
|---|---|
| 2026-09-30 | Re-read on 2026-09-30 on the clinic's own website (all pages), Google listing and Facebook page: the free consultation now rests on the website. Corrected: published prices and the implant price to not published, as none of these channels gives a price. |
| 2026-09-29 | Re-checked on 2026-09-29 whether the clinic has an identifiable Facebook page: a search of Facebook found the clinic's own page, address matching Zahle. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's website (6 service pages, contact, about and appointment pages) and its Google listing. Recorded: dental X-rays and implant surgery listed among the clinic's services, hours closing at 7 PM on weekdays, 6 separate service pages, and a reply from the practice to a recent Google review; Google review count updated to 198 (rating 5.0). No emergency care and no WhatsApp contact are documented; the site's "pricelist" downloads turned out to be unedited template files with no real prices. No TripAdvisor listing was found; a genuine Facebook page could not be confirmed (the only social links found belong to the website's theme vendor). |
| 2026-09-11 | Rechecked whether this practice answers its Google reviews by reading its Google listing on 2026-09-11: none of the 5 reviews that opened carries a reply, and with 180 of the 185 published reviews unread the criterion was left unscored instead of credited. |
| 2026-09-10 | Name-verification pass 2026-09-10 (N-R2): the clinic’s home and about pages were read in full on 2026-09-10 and carry no staff roster — both are built around the founder — so they can neither confirm nor deny Dr. Rebecca Bteiche, and the card’s source for her, the clinic’s Instagram, needs a logged-in browser. Left unchanged and queued for a manual browser check. |
| 2026-09-03 | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 183/1/0/0/0); complaints=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Browser spot-check: the flat 5.0 / 184 re-read live and confirmed; suspiciousReviewPatterns assessed for the first time and set to false with the histogram and sample recorded, and reviewRecency and respondsToReviews set from the Maps review list. |
| 2026-09-02 | Adversarial verification: research note corrected — it still said the Google rating had been left null after the live re-verification had filled it in. |
| 2026-09-02 | Live Google Maps rating/review-count/geo re-verification and 5-canonical-query aiVisibility pass. |
| 2026-09-02 | Initial data collection for the Lebanon Dental Transparency & Trust Index (Zahle): verified via the clinic's own website, an Instagram cross-check, its Google Business Profile, and WhatClinic. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.