Smile Poly Clinic
According to our open methodology, this clinic scored 79.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #1 of 21 ranked clinics · Last checked: 24 September 2026
79.4/100
Positions by Rating Profile
- Overall Transparency & Trust#179.4/100
- Best for Expats#179.3/100
- Best for Dental Implants#177.2/100
- Best for Emergency Dental Care#185.1/100
- Best Price Transparency#157.3/100
- Best English-speaking Clinics#182.8/100
- Best for Families / Children#185.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Multi-doctor dental clinic in central Tripoli led by Dr. Ziad Dehaybi (oral surgery, implantology and periodontology), whose website names six dentists, including an orthodontist, a pediatric dentist and an endodontist. Patients are matched to the relevant specialist for each case rather than seeing a single generalist.
The clinic's website, smilepolycliniclb.com, is the one linked from its Google listing; its Facebook page, with no posts since November 2023, still gives an older web address, smilepoly.clinic.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 2 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Corrected: a full website exists with services, technology, international and FAQ pages [smile-poly-clinic-tripoli-deepen] | 4/4 |
| ✓ | Dentist names listed The clinic's website names six dentists, led by the founder, Dr. Ziad Dehaybi. [smile-poly-clinic-tripoli-deepen-22] [s1] | 3/3 |
| ✓ | Dentist specializations listed The about page states each dentist's qualifications, e.g. oral surgery and implantology, periodontology, endodontics, orthodontics and pediatric dentistry. [smile-poly-clinic-tripoli-deepen-22] [s1] | 2/2 |
| ✓ | Real clinic photos [smile-poly-clinic-tripoli-deepen-2] | 2/2 |
| ✓ | Service list published The services page lists eight treatment areas, each with its own page. [smile-poly-clinic-tripoli-deepen-23] [s1] | 3/3 |
| ✓ | Clear contact details Phone, WhatsApp, e-mail and a message form on the clinic's site; the same phone is on its Google listing and Facebook page. [smile-poly-clinic-tripoli-deepen-24] [smile-poly-clinic-tripoli-deepen-25] [smile-poly-clinic-tripoli-deepen-26] [s1] [s2] | 2/2 |
| ✓ | English website version [smile-poly-clinic-tripoli-deepen-16] | 2/2 |
| ✓ | Address and map published Achier El Daya Street, Tripoli, with an embedded map on the contact page and a pin on the clinic's Google listing. [smile-poly-clinic-tripoli-deepen-24] [smile-poly-clinic-tripoli-deepen-25] [s1] [s2] | 2/2 |
Price Transparency
2 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Corrected: neither the clinic's website (all pages read) nor its Google listing or Facebook page publishes a price list; costs are quoted after examination. [smile-poly-clinic-tripoli-deepen-27] [smile-poly-clinic-tripoli-deepen-25] [smile-poly-clinic-tripoli-deepen-26] | 0/3 |
| ✗ | Cleaning price listed Services and FAQ pages read; no figures published [smile-poly-clinic-tripoli-deepen-3] [smile-poly-clinic-tripoli-deepen-4] | 0/2 |
| ✗ | Filling price listed Services and FAQ pages read; no figures published [smile-poly-clinic-tripoli-deepen-17] [smile-poly-clinic-tripoli-deepen-4] | 0/2 |
| ✗ | Crown price listed Dedicated crowns page and FAQ read; no figures published [smile-poly-clinic-tripoli-deepen-5] [smile-poly-clinic-tripoli-deepen-4] | 0/2 |
| ✗ | Implant price listed Implants page and cost-themed blog post read; no figures published [smile-poly-clinic-tripoli-deepen-18] [smile-poly-clinic-tripoli-deepen-7] | 0/2 |
| ✓ | Consultation price listed The clinic's Google listing states: "Free consultation available." [smile-poly-clinic-tripoli-deepen-25] [s1] | 2/2 |
| ✗ | X-ray / imaging price listed Technology and imaging page read; no figures published [smile-poly-clinic-tripoli-deepen-8] [smile-poly-clinic-tripoli-deepen-4] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) As of 2026-09-03, live Google Maps listing (browser): 5.0 stars, unchanged since 2026-09-02. The displayed 5.0 is a rounded figure — the published histogram (384 five-star, 7 four-star, 0 three-star, 0 two-star, 1 one-star) averages 4.97. [sm] | 6/6 |
| ◐ | Google review volume As of 2026-09-03, live Google Maps listing (browser): 392 reviews, unchanged since 2026-09-02. [sm] | 2.5/3 |
| ✓ | Review recency Corrected upward on 2026-09-03 from direct evidence: the Google Maps review list carries a review dated "2 months ago". The earlier "older" value came from the WhatClinic listing, whose newest review (18.02.2025) is simply older than the newest Google review. [sm] | 3/3 |
| ✓ | Clinic responds to reviews Read on the clinic's own Google listing on 2026-09-11: the practice has answered 5 of the 5 reviews shown there (393 published in total), most recently on 2026-08-09. One reply reads: "Thank you for the glowing review, Karim! Dr. Ziad, Dr. Rita, and the entire team are so glad we could help you travel back safely and comfortably.". [sm] [gm-replies] | 2/2 |
| ✓ | No recurring complaints None of the 8 visible reviews is negative and no concrete issue recurs. Relevance order under-represents the negative tail, and on a 392-review listing the tail is small but real: the histogram holds seven four-star and one one-star review that the sample never surfaced. Sample: the 8 reviews Google Maps rendered on the place page's Reviews tab on 2026-09-03, read in a browser, in Google's relevance order — Maps' "Sort reviews" control would not open (clicked by element reference and by a dispatched in-page click(); the menu never opened), so no newest-first ordering was available. Published star histogram 5★→1★: 384/7/0/0/1, which sums to the 392 reviews in the place header. [sm] | 2/2 |
| ✓ | No suspicious review patterns Examined on 2026-09-03 in a browser — this is the flat 5.0 on 392 reviews that most warranted checking. Histogram 384/7/0/0/1: the 5.0 is rounded from 4.97, and a one-star and seven four-star reviews stand unremoved, so it is not a manufactured 5-star block. Sample of 10 reviews read: dates spread from 2 months to a year ago with no burst, each individually worded rather than templated. The one caveat worth publishing is that 6 of those 10 reviewers held a single review, which Google’s relevance sort tends to surface; on its own it was not treated as evidence of manipulation. [sm] | 2/2 |
| ✓ | Active Facebook presence [smile-poly-clinic-tripoli-deepen-19] | 1/1 |
| ✗ | TripAdvisor presence No listing found; site has no TripAdvisor link [smile-poly-clinic-tripoli-deepen-9] [smile-poly-clinic-tripoli-deepen-20] | 0/0.5 |
| ✓ | Other review platforms Reviewed on WhatClinic (4.7/5, 5 reviews) and Yelleb (5.0/5, 5 reviews). [s1] [s2] | 0.5/0.5 |
Medical Infrastructure
15 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray High-tech X-ray imaging listed among services. [s1] | 2/2 |
| ✓ | CBCT (3D imaging) [smile-poly-clinic-tripoli-deepen-10] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Oral surgeon on staff; extractions and gum surgery listed. [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care The clinic's own blog describes an emergency service for urgent cases and same-day pain relief [smile-poly-clinic-tripoli-deepen-11] [smile-poly-clinic-tripoli-deepen-12] | 1.5/1.5 |
| ✓ | Works with international patients [smile-poly-clinic-tripoli-deepen-13] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [smile-poly-clinic-tripoli-deepen-14] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The cited WhatClinic listing states the languages spoken as English, French and Arabic. [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Free consultation offered. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [smile-poly-clinic-tripoli-deepen-6] | 1/1 |
| ✓ | Convenient opening hours Open Saturdays and until 18:00 on Thursdays. [s1] | 1.5/1.5 |
AI & Search Visibility
7 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Lebanon", "English speaking dentist Lebanon", "dental implants Lebanon", "emergency dentist Lebanon", "Lebanon dental clinic for expats".
| ✓ | Mentioned for: best dentist Lebanon [sq1] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Lebanon [sq2] | 1/1 |
| ✓ | Mentioned for: dental implants Lebanon [sq3] | 1/1 |
| ✗ | Mentioned for: emergency dentist Lebanon [sq4] | 0/1 |
| ✓ | Mentioned for: Lebanon dental clinic for expats [sq5] | 1/1 |
| ✓ | Structured data on website [smile-poly-clinic-tripoli-deepen-21] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [smile-poly-clinic-tripoli-deepen-15] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Ziad Dehaybi [s1] [s2] | Oral Surgeon (founder) | not verified |
| Dr. Sahar Mansour [s1] | Periodontist | not verified |
| Dr. Issam Hanna [s1] | Orthodontist | not verified |
| Dr. Antoine Daher [s1] | Endodontist | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.smilepolycliniclb.com/ |
|---|---|
| Phone | +961 70 963 422 |
| +961 70 963 422 | |
| https://www.facebook.com/SmilePolyClinic/ | |
| Google Maps | Map listing |
| Address | Yamama Bldg., Achier El Daya Street, near Shay W Assal, above Marhaba Asfour Crystal, 4th Floor, Tripoli 1300, Lebanon |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.whatclinic.com/dentists/lebanon/tripoli/smile-poly-clinic | Address, phone, hours, dentist roster, services, prices, reviews | 2026-09-02 |
| s2 | https://www.yelleb.com/company/348876/smile_poly_clinic | Address, phone numbers, coordinates, rating cross-check, established date | 2026-09-02 |
| sm | https://www.google.com/maps/place/Smilepolycliniclb/@34.4291183,35.… | Maps listing name: "Smilepolycliniclb"; Google rating 5 (392 reviews) | 2026-09-03 |
| sq1 | search:best dentist Tripoli | Canonical query 1: Query relevant as-is (AI Overview explicitly scoped to "Tripoli (Lebanon)"). AI Overview named Smile Poly Clinic and Smile Dental Clinics by name; Dr. Ahmad El Zein Dental Care Clinic appeared as an organic Facebook result. | 2026-09-02 |
| sq2 | search:English speaking dentist Tripoli | Canonical query 2: Plain "Tripoli" query returned a majority of irrelevant results (Tripoli, Peloponnese/Greece dominated); re-run as "English speaking dentist Tripoli Lebanon". AI Overview named Smile Dental Clinics; Smile Poly Clinic appeared in the Maps local pack; Ahmad El Zein appeared as an organic Facebook result. | 2026-09-02 |
| sq3 | search:dental implants Tripoli | Canonical query 3: Query relevant as-is (Lebanon-specific related questions/results). No AI Overview; Smile Poly Clinic and Smile Dental Clinics named inside a WhatClinic aggregator snippet listing Tripoli, Lebanon clinics. | 2026-09-02 |
| sq4 | search:emergency dentist Tripoli | Canonical query 4: Query relevant as-is (LDA-Tripoli, drc-lb.com Beirut/Tripoli results). None of the 5 research clinics named in the visible results. | 2026-09-02 |
| sq5 | search:Tripoli dental clinic for expats | Canonical query 5: Query relevant as-is. Smile Poly Clinic (as "Smilepolycliniclb") appeared in the Maps local pack and as a dedicated WhatClinic review-page organic result. | 2026-09-02 |
| gm-replies | https://www.google.com/maps?cid=140666351180190293&hl=en | Reviews read on the clinic's Google listing 2026-09-11: 5 of 5 carry a reply from the practice, newest 2026-08-09 | 2026-09-11 |
| smile-poly-clinic-tripoli-deepen | https://www.smilepolycliniclb.com/ | 25-page site (services, technology, about, international, FAQ, blog, contact) found via the clinic's Google Business Profile, not previously on file | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-2 | https://www.smilepolycliniclb.com/about.html | Named staff photos on the clinic's own site, e.g. Dr. Ziad Dehaybi photographed in a branded Smilepoly Clinic coat | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-3 | https://www.smilepolycliniclb.com/services/preventive-restorative | Preventive & restorative page describes cleanings and check-ups with no price | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-4 | https://www.smilepolycliniclb.com/faq.html | FAQ page discusses cost factors in general terms only, no figures | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-5 | https://www.smilepolycliniclb.com/services/crowns-bridges | Crowns & bridges page describes the procedure with no price | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-6 | https://www.smilepolycliniclb.com/services/dental-implants | Each of the 8 service pages (400-1000+ words) explains the procedure, not just names it | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-7 | https://www.smilepolycliniclb.com/blog-implant-cost-lebanon.html | Blog post on implant cost in Lebanon explicitly declines to give "a single number pulled out of thin air" | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-8 | https://www.smilepolycliniclb.com/technology.html | Technology page covers digital impressions and panoramic/CBCT scanning with no price | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-9 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Smile+Po… | Name search returns 12 unrelated results worldwide, none in Lebanon | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-10 | https://www.smilepolycliniclb.com/digital-impression-scanning | Page titled "Digital Impressions, Panoramic & CBCT Scanning": "Digital impressions plus panoramic and CBCT 3D imaging, all here in the clinic" | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-11 | https://www.smilepolycliniclb.com/blog-signs-root-canal.html | Clinic blog post "5 Signs You Might Need a Root Canal": "If you're in discomfort now, our emergency dentistry service prioritises urgent cases" | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-12 | https://www.smilepolycliniclb.com/blog-first-visit.html | Clinic blog post on the first visit: "a clean, a simple filling or urgent pain relief can often be handled the same day" | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-13 | https://www.smilepolycliniclb.com/international.html | Dedicated page "International & Diaspora Dental Patients - Dental Tourism Lebanon" | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-14 | https://www.smilepolycliniclb.com/contact.html | Contact page links to https://wa.me/96170963422 with "Book on WhatsApp" | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-15 | https://www.smilepolycliniclb.com/services/ | 8 separate service URLs (implants, root canal, orthodontics, cosmetic, pediatric, preventive-restorative, periodontology, crowns-bridges), each with substantial own content | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-16 | https://www.smilepolycliniclb.com/ | The whole site (home, services, FAQ, blog, contact) is published in English | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-17 | https://www.smilepolycliniclb.com/services/preventive-restorative | Restorative fillings page describes the procedure with no price | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-18 | https://www.smilepolycliniclb.com/services/dental-implants | Dental implants page describes the procedure with no price | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-19 | https://www.smilepolycliniclb.com/ | Site links to https://www.facebook.com/SmilePolyClinic/ | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-20 | https://www.smilepolycliniclb.com/ | Site's own links (Facebook, Instagram, wa.me) do not include TripAdvisor | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-21 | https://www.smilepolycliniclb.com/ | Site-wide JSON-LD includes Dentist, Organization and MedicalWebPage entities | 2026-09-24 |
| smile-poly-clinic-tripoli-deepen-22 | https://www.smilepolycliniclb.com/about.html | About page (read 2026-09-30) presents six dentists with their qualifications: Dr. Ziad A. Dehaybi, founder (dental surgery, Saint Joseph University 2001; master in oral surgery and implantology, Toulouse; master in periodontology, Lebanese University); Dr. Sahar N. Mansour; Dr. Rita N. Mansour (masters in restorative and esthetic dentistry and in endodontics); Dr. Issam Hanna, orthodontics; Dr. Salma Fawal, pediatric dentist; Dr. Abdullah Saadeh, endodontist | 2026-09-30 |
| smile-poly-clinic-tripoli-deepen-23 | https://www.smilepolycliniclb.com/services/ | Services page (read 2026-09-30) lists eight treatment areas, each with its own page: periodontology and gums, preventive and restorative care, root canal treatment, crowns and bridges, cosmetic dentistry, dental implants and surgery, orthodontics, and pediatric dentistry | 2026-09-30 |
| smile-poly-clinic-tripoli-deepen-24 | https://www.smilepolycliniclb.com/contact.html | Contact page (read 2026-09-30): address Achier El Daya Street, Tripoli, with an embedded Google map; phone +961 70 963 422; WhatsApp booking; e-mail dr_dehaybi@hotmail.com; a message form | 2026-09-30 |
| smile-poly-clinic-tripoli-deepen-25 | https://www.google.com/maps?cid=140666351180190293&hl=en | Google listing managed by the business, read on 2026-09-30: address Yamama Building, above Marhaba Asfour Crystal, 4th floor, Achier El Daya Street, Tripoli, with its map pin; phone +961 70 963 422; website smilepolycliniclb.com; the owner's description ends "Free consultation available"; no price list | 2026-09-30 |
| smile-poly-clinic-tripoli-deepen-26 | https://www.facebook.com/SmilePolyClinic/ | Facebook page "Smilepolyclinic By Dr. Ziad Dehaybi" (read 2026-09-30): its About section (address Achier El Daya Street, Tripoli; phone +961 70 963 422; e-mail) and services tab publish no prices, and its newest post is dated 2023-11-02 | 2026-09-30 |
| smile-poly-clinic-tripoli-deepen-27 | https://www.smilepolycliniclb.com/ | All 26 pages listed in the clinic's website sitemap (home, services and eight treatment pages, four technology pages, about, international patients, reviews, FAQ, contact and five blog posts) read on 2026-09-30, all in English: no price list and no price figure for any treatment; the FAQ says costs are confirmed after examination, with a written quote | 2026-09-30 |
Change History
| Date | Change |
|---|---|
| 2026-09-30 | Re-read on 2026-09-30 on the clinic's own website (all pages), Google listing and Facebook page: the website names six dentists with their qualifications and publishes the service list, contacts and address; the Google listing states a free consultation. Corrected: published prices to not published, as none of these channels publishes a price list. |
| 2026-09-24 | Re-read on 2026-09-24: the clinic's own website (found via its Google listing; not previously on file), which covers services, technology, international patients, FAQ and contact pages, plus its Google listing. Corrected: the clinic does have a website, and its phone number was updated to match the site and Google listing. Recorded: genuine staff photos, English-language site, Facebook page, CBCT/panoramic imaging, WhatsApp booking, an international/diaspora-patients page, and clear explanations for each of 8 listed services. The clinic's blog documents an emergency service for urgent cases and same-day pain relief. No price figures appear anywhere, including on a blog post that explicitly avoids quoting a number. No TripAdvisor listing was found. Still unverified: whether real photos beyond the team page are genuine premises shots. |
| 2026-09-11 | Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-08-09. |
| 2026-09-03 | Reputation pass: the Maps place page's Reviews tab was read in a browser (8 reviews visible in relevance order, histogram 384/7/0/0/1); complaints=false. Rating and review count reproduced from the histogram, unchanged. |
| 2026-09-03 | Browser spot-check: the flat 5.0 / 392 re-read live and confirmed (rounded from a 4.97 histogram); suspiciousReviewPatterns assessed for the first time and set to false with the histogram and sample recorded, respondsToReviews set to true, and reviewRecency corrected upward to within_3_months on direct Maps evidence. |
| 2026-09-02 | Adversarial verification: englishSpoken added and reviewRecency dated, both from the already-cited WhatClinic listing. |
| 2026-09-02 | Live Google Maps rating/review-count/geo re-verification and 5-canonical-query aiVisibility pass. |
| 2026-09-02 | Initial data collection for the Lebanon Dental Transparency & Trust Index (Tripoli): verified via WhatClinic and Yelleb; no working clinic website found. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.